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Marketing · Social media management

Social channels that stay consistent, active and on brand

Social media is often where customers see a brand most often, and where inconsistency shows first. Accounts that post irregularly, change tone from week to week or leave comments unanswered make a business look less reliable than it is. Social media management gives your channels a plan, a voice and someone responsible for them every day.

Approach

How we work on social media management

  1. Set the role of each channel

    We decide what each platform is for, who it reaches and what success looks like, rather than posting the same thing everywhere.

  2. Plan the content

    We build a monthly content plan around recurring themes, brand moments and campaigns, and agree it with you in advance.

  3. Create and publish

    We produce posts, stories and short videos in your brand voice and publish on a consistent schedule.

  4. Engage and report

    We monitor and respond to comments and messages within agreed guidelines, and review performance regularly to improve the plan.

Deliverables

What the work typically includes

  • Social media strategy by channel
  • Monthly content calendar
  • Post, story and short-form video content
  • Copywriting in your brand voice
  • Community management guidelines and moderation
  • Monthly performance reports
Questions

Common questions

Which platforms do you manage?

We recommend platforms based on where your audience is. That often means Instagram and Facebook, but the plan depends on your business.

Do you post in Armenian, Russian and English?

We agree the languages as part of the strategy, based on who you need to reach.

All services

Talk to us about social media management.